Clare and Phil relaxed on their couch and watched a movie unaware that in less than 12 hours, their lives would change forever. Before heading to bed, they noticed a missed call from Kelly Keen, Upbring’s Domestic Adoption Specialist. Their hopes soared. Clare and Phil dialed Kelly’s number, holding their breath and silently praying that this was the call they had been waiting for.

Tears streamed down their cheeks as they learned that their prayers had been answered. Not only had an expectant mother chosen them as parents, but the baby had just been born! Clare and Phil quickly packed an overnight bag and set off to meet their daughter, phoning friends and family to tell them the good news along the way.

Clare and Phil often reflect on that day and the process that changed their lives in the most beautiful way. Having started the adoption journey with another agency, the couple felt like they were on their own throughout the process. Yearning for a more personal experience, they searched for other options. “Clare is a researcher and did her homework to find Upbring,” Phil said. They knew they were in good hands from their very first phone call with Upbring’s Director of Adoption, Erin Patterson.

Kelly later guided Clare and Phil through the adoption process and paperwork and kept them updated along the way. When they were able to officially adopt their daughter, Joy, Kelly was at the courthouse celebrating by their side. The couple continues to be impressed by the level of care and support Upbring shows their family. “We tell everyone we know who mentions they are interested in adoption to contact Upbring because the entire process was wonderful,” Clare said.

At Upbring, we limit the size of our domestic adoption program in order to offer personalized, high-quality and ethical care as well as lifetime post-adoption services for all members of the adoption triad (expectant families, adoptive families and adoptees). We understand that adoption is a life-changing decision, which is why the Upbring family will be with you every step of the way. For more information on the adoption process, please call our adoption hotline to speak to one of our adoption specialists at 1-833-80ADOPT or visit

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